Dubai Economy in partnership with the High Level Government Transaction Centre, launched DED Café in 2018 under the directives of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. The café is in line with Sheikh Mohammed’s vision to provide an enhanced customer experience to transform service outlets across all government departments in Dubai into customer happiness centres.
The café is an outsourced service centre for Dubai Economic Department and offers various DED services.
A team of around 60 staff members inform visitors of the processes they need to follow for their specific request and help them through the transactions and procedures.
Dubai Economy in partnership with the High Level Government Transaction Centre launched ‘DED Cafe’ for an enhanced customer experience to transform service outlets across all government departments in Dubai into customer happiness centers.